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Token-based pricing

ORCA uses a token-based billing model. Every AI-powered operation consumes tokens from your monthly allowance. Tokens refill at the start of each billing cycle.

Plans

Token costs per operation

Each operation has a different token cost depending on the selected AI tier: AI Readiness scoring is always free — it is a core feature of the platform.

AI tiers

ORCA offers two AI tiers that determine which model processes your data: Switch tiers from Settings > Billing or via the API:
Switching tiers requires the admin role. The change takes effect immediately for all subsequent operations.

Checking your balance

From the UI

Navigate to Billing in the sidebar to see your current token balance, monthly allowance, usage breakdown, and billing cycle dates.

From the API

Response:

Token ledger

Every token transaction is recorded in an append-only ledger. The ledger provides a complete audit trail of token consumption and refills.
Response:
Filter by operation type using the operation query parameter:

How tokens are deducted

Tokens are deducted at the time the operation is initiated:
  1. The system checks your available balance.
  2. If sufficient tokens are available, they are deducted atomically using a database lock.
  3. If the operation fails (e.g. queue unavailable), tokens are refunded automatically.
  4. If your balance is insufficient, the operation returns a 402 Payment Required response.
Overage tokens are charged at the end of the billing cycle for Pro and Enterprise plans. Free plan users cannot exceed their monthly allowance.

API reference