Token-based pricing
ORCA uses a token-based billing model. Every AI-powered operation consumes tokens from your monthly allowance. Tokens refill at the start of each billing cycle.Plans
Token costs per operation
Each operation has a different token cost depending on the selected AI tier:
AI Readiness scoring is always free — it is a core feature of the platform.
AI tiers
ORCA offers two AI tiers that determine which model processes your data:
Switch tiers from Settings > Billing or via the API:
admin role. The change takes effect immediately for all subsequent operations.
Checking your balance
From the UI
Navigate to Billing in the sidebar to see your current token balance, monthly allowance, usage breakdown, and billing cycle dates.From the API
Token ledger
Every token transaction is recorded in an append-only ledger. The ledger provides a complete audit trail of token consumption and refills.operation query parameter:
How tokens are deducted
Tokens are deducted at the time the operation is initiated:- The system checks your available balance.
- If sufficient tokens are available, they are deducted atomically using a database lock.
- If the operation fails (e.g. queue unavailable), tokens are refunded automatically.
- If your balance is insufficient, the operation returns a
402 Payment Requiredresponse.